SEAPENG customer care

How can we help?

Whether you have a product question, need help with an order, or want to discuss wholesale supply, our team will connect you with the right support.

01

Product & order support

Get help with product selection, compatibility, technical questions, shipping, returns, or an existing order.

Contact support →
02

Track or manage an order

Sign in to review your order history, account information, and available order updates.

Go to My Account →
03

Wholesale & distribution

Ask about bulk pricing, OEM/private-label opportunities, and long-term automotive tool supply.

Start an inquiry →
Contact details

Talk to the SEAPENG team

Include your order number or product model when contacting us so we can respond more efficiently.

Customer service information

Support hoursMonday–Friday, 9:00 AM–6:00 PM (GMT+8)
Response timeUsually within 1–2 business days
CompanySEAPENG
Address3rd Floor, Building 1, Innovation Base, No. 99 Daxue Road, Tangjiawan Town, Zhuhai City, Guangdong Province, China 519000
Before you contact us

Quick support resources

You may find the answer immediately in one of our service pages.

Shipping information

Processing times, delivery estimates, tracking, and international shipping.

Returns & refunds

Return eligibility, refund timing, damaged products, and exchanges.

Account support

Sign in, register, review orders, and manage customer information.

Still need help?

Send our team the details and we will reply as soon as possible during business hours.

Email SEAPENG