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Terms of Service

Please read these terms carefully. By visiting this website, using our services, or purchasing from SEAPENG, you agree to the conditions described below.

Applies to all site usersOrders & online servicesUpdated August 2026

Overview

This website is operated by SEAPENG. Throughout the site, “we,” “us,” and “our” refer to SEAPENG. We provide this website, its information, tools, products, and services conditioned upon your acceptance of these Terms and any policies linked from them.

These Terms apply to visitors, customers, merchants, vendors, and content contributors. If you do not agree, please do not access the website or use our services.

Quick note

Our Shipping Information, Returns & Refunds, and Privacy Policy form part of your use of this website and should be reviewed before ordering.

Using the website

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or have permitted any minor dependents to use this site. You may not use our products or services for illegal or unauthorized purposes or violate applicable laws.

You must not transmit viruses, malware, or destructive code. A violation may result in termination of access to our services.

2. General Conditions

Where permitted by law, we may refuse service to anyone at any time. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website, service, or product information without our written permission. Section headings are for convenience only.

Products and orders

3. Accuracy of Information

We make reasonable efforts to keep website information accurate and current, but do not guarantee it is complete, error-free, or up to date. Product descriptions, specifications, pricing, availability, shipping times, and promotions may change. We may correct errors or omissions, including after an order is submitted.

4. Products, Pricing and Availability

Some products may be available only online or in limited quantities. We try to display product images and colors accurately, but device displays may vary. Where permitted by law, we may limit sales by person, region, jurisdiction, or quantity, and may change pricing or discontinue products without notice.

5. Orders and Billing Information

We may refuse, limit, or cancel orders, including related orders using the same account, payment method, billing address, or shipping address. If an order changes or is cancelled, we may contact you using the details provided at checkout.

You agree to provide and maintain current, complete, and accurate account, billing, shipping, and purchase information.

6. Shipping, Returns and Refunds

Shipping, returns, refunds, and cancellations are governed by our Shipping Information and Returns & Refunds policies. Eligible returns are not charged a restocking fee; shipping cost responsibility is described in the applicable policy.

Third parties and user content

7. Optional Third-Party Tools

We may provide access to tools or services that we do not control. They are made available “as is” and “as available.” Use of third-party tools is at your own risk and may be subject to the provider’s separate terms.

8. Third-Party Links

The website may link to payment providers, carriers, social platforms, marketplaces, or other third parties. We are not responsible for their content, accuracy, privacy practices, products, or policies. Review their terms before using them.

9. User Comments, Reviews and Feedback

If you submit reviews, feedback, photos, suggestions, or other materials, you agree that we may use, edit, publish, translate, distribute, or display them for business, marketing, or service purposes where permitted by law.

Your submissions must not violate third-party rights or contain unlawful, abusive, misleading, obscene, or harmful content.

10. Personal Information

Personal information submitted through this website is handled according to our Privacy Policy.

Acceptable use and responsibility

11. Prohibited Uses

You may not use the site or its content to:

  • Commit unlawful acts or violate applicable laws or third-party rights
  • Infringe intellectual property, privacy, or other proprietary rights
  • Submit false or misleading information
  • Upload malware, viruses, or harmful code
  • Collect personal data without authorization
  • Spam, phish, scrape, crawl, or interfere with website security

We may restrict or terminate access for prohibited use.

12. Disclaimer of Warranties

We do not guarantee uninterrupted, timely, secure, or error-free website access. Except where expressly stated, the website, products, and services are provided “as is” and “as available,” without express or implied warranties, to the fullest extent permitted by law.

13. Limitation of Liability

To the fullest extent permitted by law, SEAPENG and its affiliates, employees, partners, suppliers, service providers, and licensors are not liable for indirect, incidental, punitive, special, or consequential damages arising from use of the website, services, or products. Where a jurisdiction does not permit a limitation, liability is limited to the maximum extent allowed.

14. Indemnification

You agree to indemnify and hold harmless SEAPENG and its affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers from claims arising from your breach of these Terms or violation of applicable law or third-party rights.

Legal provisions

16. Termination

These Terms remain effective until terminated. You may stop using the website at any time. Where permitted by law, we may restrict or terminate access if we believe you have failed to comply with these Terms.

17. Entire Agreement

These Terms and the policies posted on this website form the entire agreement concerning your use of the website and services. Failure to enforce a right or provision does not waive that right or provision.

18. Governing Law

These Terms and agreements for products or services are governed by applicable laws, without regard to conflict-of-law principles.

19. Changes to These Terms

We may update or replace these Terms by posting revisions on this page. Please review this page periodically. Continued use after changes are posted constitutes acceptance of the updated Terms.

20. Contact Information

Questions about these Terms may be sent to support@seapengs.com.

Address: 3rd Floor, Building 1, Innovation Base, No. 99 Daxue Road, Tangjiawan Town, Zhuhai City, Guangdong Province, China, Postal Code 519000.

Questions about these terms?

Our support team can help clarify website, order, and policy-related questions.

Contact support